Shipping policy

Shipping Policy

Order Processing & Shipping Times
All orders placed on our website are processed by our third-party suppliers and shipped directly to U.S. addresses only. As our suppliers handle order fulfillment and shipping, shipping times are outside our direct control. We strive to partner with suppliers who meet our quality standards to ensure timely deliveries.

Estimated Shipping Times

• United States: Estimated delivery is 10-20 business days.
  Please note that this timeframe is an estimate and may vary due to factors beyond our control, including weather conditions and carrier delays.

Order Tracking
Once your order is shipped, you will receive a tracking number to monitor your shipment’s progress. Please allow up to 5 business days for tracking information to update.

Shipping Fees & Taxes
Shipping fees are calculated at checkout based on your location within the U.S. Allesara is not responsible for any additional taxes that may be applied.

Delivery Issues
If your order is delayed, please contact us at info@allesara.com, and we will work with our third-party suppliers to provide you with the most up-to-date information. Allesara cannot be held liable for delays once the order has shipped.

Lost or Stolen Packages
Allesara is not liable for any lost or stolen packages. If your tracking information shows that your package was delivered and you cannot locate it, please check with your carrier and neighbors. For further assistance, contact the shipping provider with your tracking information.

Returns & Exchanges
As products are drop-shipped directly from our suppliers, all returns and exchanges must comply with our Return Policy and are subject to the terms set by each supplier. Please review our Return Policy for full details.

Questions?
For any questions or concerns about shipping, contact us at kent@shackletonmarketing.com